Privacy Policy

Jetbuz Privacy Policy
Our Commitment to Protecting Your Data

Your personal information is completely safe at Jetbuz. We are fully transparent about what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Table of Contents
1 What Data We Collect
2 Why We Collect Your Information
3 Cookies & Tracking
4 Data Sharing Policy
5 Data Storage & Security
6 User Rights
7 Third Parties & Payments
8 Policy Updates & Contact

Section 1: What Data We Collect

From account creation to every transaction on Jetbuz, we only collect the information that is genuinely needed to provide you with the best service. No irrelevant data is collected under our privacy policy.

Personal Identity Information

During registration, we collect your name, date of birth, national ID number, email address, and mobile number. This information is required for KYC verification.

  • Full Name & Date of Birth
  • Email address and mobile number
  • National ID or Passport Information
  • Residential Address
Financial Information

Your payment method details are collected for deposits and withdrawals. Jetbuz does not directly store card numbers or bank account information.

  • BKash / Nagad / Rocket mobile number
  • Transaction History & Amounts
  • Deposit & Withdrawal Records
Device & Usage Information

Information such as which device you use to access Jetbuz, which games you play, and how long you spend on the platform is collected automatically.

  • IP address and device type
  • Browser Information & Operating System
  • Gaming History & Session Time
  • Login & Logout Times

Section 2: Why We Collect Your Information

Jetbuz uses your information only for specific, legitimate purposes. In line with our privacy policy, no data is used unnecessarily, and none is used for any other purpose without your consent.

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Identity Verification
Data is used to complete KYC verification and confirm age.
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Payment Processing
To make deposits and withdrawals fast and secure.
🎯
Personalized Experience
To show you games and offers based on your preferences.
🛡️
Fraud Prevention
To secure your account and detect suspicious activity.
Promotional Communications

You can opt in to receive marketing emails or SMS during registration or at any time afterward. You can withdraw this consent at any time from your account settings. Jetbuz never sends promotional messages without permission.

Section 3: Cookies & Tracking Technologies

The Jetbuz website and app use cookies and similar tracking technologies to enhance your browsing experience and maintain platform functionality.

Cookie Types Purpose Duration
Essential Cookies Login Sessions, Security & Core Functionality Cleared at End of Session
Functional Cookies Remembering Language Preferences & Game Settings Up to 30 Days
Analytics Cookies Platform Usage Analysis Up to 90 Days
Security Cookies Fraud Detection & Account Protection Up to 1 Year
Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain Jetbuz features.

Section 4: Data Sharing Policy

Jetbuz never sells your personal data. The core principle of our privacy policy is simple — your data belongs to you. Information may only be shared with third parties in specific circumstances and under strict contractual agreements.

When Information May Be Shared
  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information required to complete a transaction.
  • Legal Obligations: Your information may be disclosed to government authorities in response to lawful requests under the laws of Bangladesh.
  • Fraud Prevention: Limited data may be shared with partners who manage anti-fraud systems.
  • Game Provider: Gaming data may be shared with the relevant game developer while you are playing a specific game.
What We Never Do
  • Selling Data to Third Parties
  • Sharing Personal Data with Advertisers
  • Using your data for marketing purposes without your consent
  • Transferring data to unauthorized countries

Section 5: Data Storage & Security

Jetbuz uses industry-standard security technology to protect your privacy. Our servers and data pipelines are always encrypted and maintained under secure storage protocols.

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SSL/TLS Encryption
All data transmissions are encrypted with 256-bit SSL.
🏦
Secure Servers
Data is stored on firewall-protected cloud servers.
👁️
24/7 Monitoring
Our security team monitors systems around the clock.
Data Retention Period

Jetbuz does not retain data beyond what is necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

  • Active Account Data: Retained for the lifetime of the account
  • Transaction Records: Up to 5 years (as required by law)
  • KYC documents: 3 years after account closure
  • Log Files & Session Data: 90 days

Section 6: User Rights

Under the Jetbuz Privacy Policy, every user has full rights over their own data. You can view, correct, or request deletion of your information at any time.

Right to Access Information
You can view all information stored in your account at any time and request a copy of it.
Right to Rectification
If any of your information is incorrect, you can request a correction and we will update it promptly.
Right to Erasure
You can request deletion of any data not subject to legal retention requirements. Deleting your account will also remove the associated data.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended.

Section 7: Third-Party & Payment Partners

Jetbuz works with a range of trusted third-party service providers to operate the platform. Each partner is contractually bound to comply with our privacy policy and may only use data for its designated purpose.

Partner Type & Role
  • Payment Gateway: Approved mobile banking services including bKash, Nagad, and Rocket. They receive only the data needed to process transactions.
  • Game Software Provider: Licensed game developers including Evolution and Pragmatic Play. Gaming results and bet data are shared.
  • KYC Verification Services: Authorized verification providers to confirm identity. Only the minimum required information is shared.
  • Cybersecurity Partner: Specialists in fraud and hacking prevention. Behavioral data is used instead of personal information.
Third-Party Security Assurance

Jetbuz only works with partners that meet international security standards. A Data Protection Agreement (DPA) is signed with every partner.

Section 8: Policy Updates & Contact

Jetbuz may update its privacy policy from time to time. For any significant changes, we will notify you in advance via email or a platform notification.

Notice of Changes

Jetbuz will provide at least 30 days' notice before any significant changes to the Privacy Policy take effect. Continued use of the platform after such changes will be considered acceptance of the updated policy.

Privacy Contact

For any questions or concerns about your data, contact our dedicated privacy team. We typically respond within 72 hours.

  • Email: [email protected]
  • Live Chat: Support Available 24/7
  • Account Settings: Update your information directly

Frequently Asked Questions (FAQ)

No, Jetbuz never sells your personal information to third parties. The protection of your data is a core principle of our Privacy Policy. Only the minimum necessary information is shared with partners required to deliver our services, and strictly under binding agreements.

Yes, you can request deletion of your data at any time. However, transaction records and KYC information must be retained for a specified period due to legal obligations. Upon account deletion, personal data is removed as quickly as possible.

Jetbuz does not store card numbers or bank details directly. Payments are processed through approved payment gateways, and all communications are secured with 256-bit SSL encryption.

Absolutely. You can opt out of marketing communications at any time from your account settings. Only essential security messages and important account notifications will continue to be sent.

Before any significant changes, Jetbuz will notify you via email and platform notifications. The effective date is shown at the top of this page, and you can request a copy of the previous policy from our support team.
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Your Data is Secure

Jetbuz uses industry-standard security technology to keep every piece of your data safe.

256-bit SSL Encryption
Firewall-Protected Servers
2-Factor Authentication
24/7 Security Monitoring
Need Help?

If you have any questions about our Privacy Policy, our support team is ready to help.

Live Chat 24/7
Why Jetbuz is Trusted

Your Privacy Our Top Priority

Jetbuz is more than a gaming platform — it is a trusted environment where your safety is always guaranteed.

End-to-End Encryption
Every data transfer is encrypted with 256-bit SSL technology. No third party can read this information.
Transparent KYC Process
The identity verification process is simple and secure. Your documents are used solely for verification purposes and are stored in encrypted form.
Your Data Is Never Sold
Jetbuz does not sell your personal information to advertisers or third parties under any circumstances. This is a fundamental principle we do not compromise on.
24/7 Security Surveillance
Our security team monitors systems around the clock to immediately detect any unusual activity.
Licensed Platform
Jetbuz operates under an international gaming license and is required to comply with strict privacy regulations set by its regulatory authority.
Regular Security Audits
Independent security experts regularly audit Jetbuz's systems. Any vulnerabilities identified are addressed promptly.
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