Table of Contents
1 What Is Responsible Gaming and Why It Matters
2 Jetbuz Safety & Security Tools
3 Bet Limits & Budget Controls
4 Self-Exclusion & Break Benefits
5 Age Verification & Minor Protection
6 How to Recognize Signs of Addiction
7 Support & Contact
8 Frequently Asked Questions
Section 1: What Is Responsible Gaming and Why It Matters
Responsible gaming means treating gaming as a controlled form of entertainment — where you decide how much time and money to spend. At Jetbuz, our responsible gaming policy is not just a list of rules; it is a genuine commitment to every player.
Many people in Bangladesh are turning to online gaming for entertainment. But without proper boundaries, what starts as fun can become a problem. That's why Jetbuz has built tools into its platform to help you stay in control.
The foundation of responsible gaming is simple: your gaming should not come at the expense of what matters most — family, work, and health. Jetbuz wants you to stay in control and keep the experience genuinely enjoyable.
Gaming = Entertainment
Gaming is not a way to win money — it is a form of entertainment. The possibility of losing is always there, so keep that in mind.
Set a Time Limit
Decide in advance how much time you'll spend gaming each day. Take a break once you've reached that limit.
Play Within Your Budget
Only play with money you can afford to lose without it affecting your daily life.
Stay Informed
Pay attention to your own behavior. If gaming starts to feel excessive, take action right away.
Section 2: Jetbuz Safety & Security Tools
Jetbuz has built a range of powerful safety tools for its users. These tools put you in control of your own gaming habits.
Section 3: Bet Limits & Budget Controls
Financial control is the most critical aspect of responsible gaming. Jetbuz lets you set a variety of spending limits to keep your budget protected.
| Limit Type |
Duration |
Active Hours |
Change |
| Deposit Limit |
Daily / Weekly / Monthly |
Instant |
Can be increased after 7 days |
| Bet Limit |
Per Bet / Daily |
Instant |
Reassess After 24 Hours |
| Loss Limit |
Daily / Weekly / Monthly |
Instant |
Can be increased after 7 days |
| Session Limit |
Per Session |
Instant |
Change Anytime |
Advice
Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period. This rule is in place for your own protection — to prevent impulsive decisions made in the heat of the moment.
Section 4: Self-Exclusion & Break Benefits
Sometimes taking a break is the smartest move. Jetbuz offers a range of break and self-exclusion options to suit your needs.
⏸️
Short Break
Take a break from 24 hours up to 4 weeks. Your account will be automatically reactivated once the period ends.
🔒
Self-Exclusion
Close your account for anywhere between 6 months and 5 years. The period cannot be ended early.
🚫
Permanent Closure
If you wish to permanently close your account, please contact the support team.
Important Information
During self-exclusion, Jetbuz will not send you any marketing messages or promotions. Even after the self-exclusion period ends, you will need to actively request to reopen your account.
Section 5: Age Verification & Minor Protection
You must be at least 18 years old to play at Jetbuz. This is not just a rule — it is our ethical commitment to protecting minors.
18+ Adults Only
Jetbuz strictly prohibits account registration for anyone under 18. A national ID card or passport is required for age verification.
Registration Verification
Age verification is mandatory at the time of registration. Additional documentation may be requested in suspicious cases.
Periodic Review
Jetbuz conducts regular account reviews. Any unusual activity triggers a verification process.
Family Protection
If there are minors in your household, keep your device password-protected and out of their reach while you're logged in.
Ban for False Information
Providing false age information will result in permanent account closure and forfeiture of all balances.
Section 6: How to Recognize Signs of Addiction
Gaming addiction builds gradually and can often go unnoticed. Ask yourself the following questions honestly.
1Do you find yourself spending beyond your set budget and feeling regret afterwards?
2Do you place bigger bets after a loss to try to win back what you lost?
3Do you feel restless, irritable, or stressed when you are not gaming?
4Do you hide your gaming habits from family or friends?
5Are you neglecting work, studies, or family responsibilities because of gaming?
6Are you borrowing money or taking loans to cover your gaming expenses?
7Have you told yourself "this is the last time" but still can't stop?
If you answered yes to 3 or more questions
You may be showing signs of problematic gaming behavior. Contact the Jetbuz support team immediately or use the self-exclusion tool.
Section 7: Support & Contact
If you or someone you know is struggling with a gaming problem, do not hesitate to seek help. The Jetbuz support team is always here for you.
24/7 Support
Jetbuz customer support is available 24 hours a day. Get immediate assistance with any responsible gaming concerns.
Live Chat
Log in to your account and speak with us directly via live chat. Your identity will be kept completely confidential.
Email Support
Send an email to
[email protected]. You will receive a detailed response within 24 hours.
Self-Help Resources
Responsible gaming guides and resources are available in Bangla at the Jetbuz Help Center.
Section 8: Frequently Asked Questions
After logging into your Jetbuz account, go to the "Account Settings" section. From there, click on "Responsible Gaming" to access all available tools — deposit limits, session limits, reality checks, breaks, and self-exclusion, all in one place.
Once your self-exclusion period expires, you can reactivate your account. However, reopening your account before the period ends is not possible under any circumstances. For permanent closure, reactivation is not available.
Requests to increase your deposit limit take effect after 7 business days. This waiting period is intentional — it gives you time to reconsider decisions made in the heat of the moment. Limit reductions take effect immediately.
No, self-exclusion can only be activated by the account holder themselves. However, if someone you know is struggling with a gaming problem, contact our support team for guidance — we can point them in the right direction.
Jetbuz uses automated monitoring systems. If unusual betting patterns, sudden large losses, or extended sessions are detected, our responsible gaming team may reach out directly to offer support. In serious cases, an account may be temporarily suspended.
A national ID (NID), passport, or birth registration certificate is accepted. Documents must be clear and legible. A selfie verification may also be requested if needed.